Fdtxjr

I've been using a RAID5 HDD storage (8x6TB) at my HP P840 for like 2 years now and it has always had unusually many drive failures. Everything was good for half a year, but now drives are failing in a strange way.
For example 2 new drives failed a few days after they have been added to the RAID.
I have also already replaced the RAID controller and am using up-to-date firmware on Mainboard and RAID controller.

Also I have tried to use different drives.
Initially there were HGST DeskStar 6TB drives used in that RAID, now I have been replacing them with HGST UltraStar 6TB when replacing failed drives. But the behaviour is the same.

Also it seems (most of) the drives are not really failed, because once I replaced the RAID controller, one failed drive was recognized as OK again and the rebuild started.

My hoster's support says the problem is that I'm actually using RAID5 and I should switch to RAID10 instead. It's hard for me to believe as I've been using RAID5 without problems at other systems (no drive failures in years).

Can anyone give me a hint, what else the culprit could be? Something wrong with the way the RAID controller is configured?

Thank you!

EDIT:

The server is a HP DL180 G9

Reason for drive failure is always "Write retries failed"

 Smart Array P840 in Slot 1 (sn: PDNNF0ARH321GD)


 Port Name: 1I

 Port Name: 2I

 Internal Drive Cage at Port 1I, Box 2, OK

 Internal Drive Cage at Port 1I, Box 2, OK

 Internal Drive Cage at Port 2I, Box 1, OK
 array A (Solid State SATA, Unused Space: 0 MB)


 logicaldrive 1 (447.1 GB, RAID 1+0, OK)

 physicaldrive 2I:1:1 (port 2I:box 1:bay 1, Solid State SATA, 240.0 GB, OK)
 physicaldrive 2I:1:2 (port 2I:box 1:bay 2, Solid State SATA, 240.0 GB, OK)
 physicaldrive 2I:1:3 (port 2I:box 1:bay 3, Solid State SATA, 240.0 GB, OK)
 physicaldrive 2I:1:4 (port 2I:box 1:bay 4, Solid State SATA, 240.0 GB, OK)

 array B (SATA, Unused Space: 0 MB)


 logicaldrive 2 (38.2 TB, RAID 5, Interim Recovery Mode)

 physicaldrive 1I:2:1 (port 1I:box 2:bay 1, SATA, 6001.1 GB, OK)
 physicaldrive 1I:2:2 (port 1I:box 2:bay 2, SATA, 6001.1 GB, OK)
 physicaldrive 1I:2:3 (port 1I:box 2:bay 3, SATA, 6001.1 GB, OK)
 physicaldrive 1I:2:4 (port 1I:box 2:bay 4, SATA, 6001.1 GB, OK)
 physicaldrive 1I:2:5 (port 1I:box 2:bay 5, SATA, 6001.1 GB, Failed)
 physicaldrive 1I:2:6 (port 1I:box 2:bay 6, SATA, 6001.1 GB, OK)
 physicaldrive 1I:2:7 (port 1I:box 2:bay 7, SATA, 6001.1 GB, OK)
 physicaldrive 1I:2:8 (port 1I:box 2:bay 8, SATA, 6001.1 GB, OK)

Detailed Info:

 Smart Array P840 in Slot 1
 Bus Interface: PCI
 Slot: 1
 Serial Number: PDNNF0ARH321GD
 Cache Serial Number: PEYFP0BRH323YZ
 RAID 6 (ADG) Status: Enabled
 Controller Status: OK
 Hardware Revision: B
 Firmware Version: 6.60
 Rebuild Priority: High
 Expand Priority: Medium
 Surface Scan Delay: 3 secs
 Surface Scan Mode: Idle
 Parallel Surface Scan Supported: Yes
 Current Parallel Surface Scan Count: 1
 Max Parallel Surface Scan Count: 16
 Queue Depth: Automatic
 Monitor and Performance Delay: 60 min
 Elevator Sort: Enabled
 Degraded Performance Optimization: Disabled
 Inconsistency Repair Policy: Disabled
 Wait for Cache Room: Disabled
 Surface Analysis Inconsistency Notification: Disabled
 Post Prompt Timeout: 15 secs
 Cache Board Present: True
 Cache Status: OK
 Cache Ratio: 10% Read / 90% Write
 Drive Write Cache: Enabled
 Total Cache Size: 4.0 GB
 Total Cache Memory Available: 3.2 GB
 No-Battery Write Cache: Enabled
 SSD Caching RAID5 WriteBack Enabled: True
 SSD Caching Version: 2
 Cache Backup Power Source: Batteries
 Battery/Capacitor Count: 1
 Battery/Capacitor Status: OK
 SATA NCQ Supported: True
 Spare Activation Mode: Activate on physical drive failure (default)
 Controller Temperature (C): 51
 Cache Module Temperature (C): 38
 Number of Ports: 2 Internal only
 Encryption: Disabled
 Express Local Encryption: False
 Driver Name: hpsa
 Driver Version: 3.4.16
 Driver Supports HP SSD Smart Path: True
 PCI Address (Domain:Bus:Device.Function): 0000:06:00.0
 Negotiated PCIe Data Rate: PCIe 3.0 x8 (7880 MB/s)
 Controller Mode: RAID
 Controller Mode Reboot: Not Required
 Latency Scheduler Setting: Disabled
 Current Power Mode: MaxPerformance
 Host Serial Number: CZ270500GM
 Sanitize Erase Supported: False
 Primary Boot Volume: logicaldrive 1 (600508B1001CE0F9FACF3A1358647115)
 Secondary Boot Volume: logicaldrive 1 (600508B1001CE0F9FACF3A1358647115)


 Port Name: 1I
 Port ID: 0
 Port Connection Number: 0
 SAS Address: 5001438038AD05A0
 Port Location: Internal
 Managed Cable Connected: False

 Port Name: 2I
 Port ID: 1
 Port Connection Number: 1
 SAS Address: 5001438038AD05A8
 Port Location: Internal
 Managed Cable Connected: False

 Internal Drive Cage at Port 1I, Box 2, OK
 Power Supply Status: Not Redundant
 Drive Bays: 4
 Port: 1I
 Box: 2
 Location: Internal

 Physical Drives
 physicaldrive 1I:2:1 (port 1I:box 2:bay 1, SATA, 6001.1 GB, OK)
 physicaldrive 1I:2:2 (port 1I:box 2:bay 2, SATA, 6001.1 GB, OK)
 physicaldrive 1I:2:3 (port 1I:box 2:bay 3, SATA, 6001.1 GB, OK)
 physicaldrive 1I:2:4 (port 1I:box 2:bay 4, SATA, 6001.1 GB, OK)
 None attached


 Internal Drive Cage at Port 1I, Box 2, OK
 Power Supply Status: Not Redundant
 Drive Bays: 4
 Port: 1I
 Box: 2
 Location: Internal

 Physical Drives
 physicaldrive 1I:2:1 (port 1I:box 2:bay 1, SATA, 6001.1 GB, OK)
 physicaldrive 1I:2:2 (port 1I:box 2:bay 2, SATA, 6001.1 GB, OK)
 physicaldrive 1I:2:3 (port 1I:box 2:bay 3, SATA, 6001.1 GB, OK)
 physicaldrive 1I:2:4 (port 1I:box 2:bay 4, SATA, 6001.1 GB, OK)
 None attached


 Internal Drive Cage at Port 2I, Box 1, OK
 Power Supply Status: Not Redundant
 Drive Bays: 4
 Port: 2I
 Box: 1
 Location: Internal

 Physical Drives
 physicaldrive 2I:1:1 (port 2I:box 1:bay 1, Solid State SATA, 240.0 GB, OK)
 physicaldrive 2I:1:2 (port 2I:box 1:bay 2, Solid State SATA, 240.0 GB, OK)
 physicaldrive 2I:1:3 (port 2I:box 1:bay 3, Solid State SATA, 240.0 GB, OK)
 physicaldrive 2I:1:4 (port 2I:box 1:bay 4, Solid State SATA, 240.0 GB, OK)
 None attached

 Array: A
 Interface Type: Solid State SATA
 Unused Space: 0 MB (0.0%)
 Used Space: 894.2 GB (100.0%)
 Status: OK
 MultiDomain Status: OK
 Array Type: Data
 HP SSD Smart Path: disable



 Logical Drive: 1
 Size: 447.1 GB
 Fault Tolerance: 1+0
 Heads: 255
 Sectors Per Track: 32
 Cylinders: 65535
 Strip Size: 256 KB
 Full Stripe Size: 512 KB
 Status: OK
 MultiDomain Status: OK
 Caching: Enabled
 Unique Identifier: 600508B1001CE0F9FACF3A1358647115
 Disk Name: /dev/sda
 Mount Points: / 18.6 GB Partition Number 2
 OS Status: LOCKED
 Logical Drive Label: 0216D6F9PDNNF0ARH502MC7DFA
 Mirror Group 1:
 physicaldrive 2I:1:1 (port 2I:box 1:bay 1, Solid State SATA, 240.0 GB, OK)
 physicaldrive 2I:1:2 (port 2I:box 1:bay 2, Solid State SATA, 240.0 GB, OK)
 Mirror Group 2:
 physicaldrive 2I:1:3 (port 2I:box 1:bay 3, Solid State SATA, 240.0 GB, OK)
 physicaldrive 2I:1:4 (port 2I:box 1:bay 4, Solid State SATA, 240.0 GB, OK)
 Drive Type: Data
 LD Acceleration Method: Controller Cache

 physicaldrive 2I:1:1
 Port: 2I
 Box: 1
 Bay: 1
 Status: OK
 Drive Type: Data Drive
 Interface Type: Solid State SATA
 Size: 240.0 GB
 Drive exposed to OS: False
 Native Block Size: 4096
 Firmware Revision: N2010101
 Serial Number: PHDV712004AG240AGN
 Model: ATA INTEL SSDSC2BB24
 SATA NCQ Capable: True
 SATA NCQ Enabled: True
 Current Temperature (C): 31
 Maximum Temperature (C): 39
 SSD Smart Trip Wearout: Not Supported
 PHY Count: 1
 PHY Transfer Rate: 6.0Gbps
 Drive Authentication Status: Not Authenticated. Smart Array will not control drive LEDs.
 Sanitize Erase Supported: False

 physicaldrive 2I:1:2
 Port: 2I
 Box: 1
 Bay: 2
 Status: OK
 Drive Type: Data Drive
 Interface Type: Solid State SATA
 Size: 240.0 GB
 Drive exposed to OS: False
 Native Block Size: 4096
 Firmware Revision: N2010101
 Serial Number: PHDV706303CH240AGN
 Model: ATA INTEL SSDSC2BB24
 SATA NCQ Capable: True
 SATA NCQ Enabled: True
 Current Temperature (C): 29
 Maximum Temperature (C): 36
 SSD Smart Trip Wearout: Not Supported
 PHY Count: 1
 PHY Transfer Rate: 6.0Gbps
 Drive Authentication Status: Not Authenticated. Smart Array will not control drive LEDs.
 Sanitize Erase Supported: False

 physicaldrive 2I:1:3
 Port: 2I
 Box: 1
 Bay: 3
 Status: OK
 Drive Type: Data Drive
 Interface Type: Solid State SATA
 Size: 240.0 GB
 Drive exposed to OS: False
 Native Block Size: 4096
 Firmware Revision: N2010101
 Serial Number: PHDV712003V8240AGN
 Model: ATA INTEL SSDSC2BB24
 SATA NCQ Capable: True
 SATA NCQ Enabled: True
 Current Temperature (C): 29
 Maximum Temperature (C): 35
 SSD Smart Trip Wearout: Not Supported
 PHY Count: 1
 PHY Transfer Rate: 6.0Gbps
 Drive Authentication Status: Not Authenticated. Smart Array will not control drive LEDs.
 Sanitize Erase Supported: False

 physicaldrive 2I:1:4
 Port: 2I
 Box: 1
 Bay: 4
 Status: OK
 Drive Type: Data Drive
 Interface Type: Solid State SATA
 Size: 240.0 GB
 Drive exposed to OS: False
 Native Block Size: 4096
 Firmware Revision: N2010101
 Serial Number: PHDV712004GA240AGN
 Model: ATA INTEL SSDSC2BB24
 SATA NCQ Capable: True
 SATA NCQ Enabled: True
 Current Temperature (C): 31
 Maximum Temperature (C): 37
 SSD Smart Trip Wearout: Not Supported
 PHY Count: 1
 PHY Transfer Rate: 6.0Gbps
 Drive Authentication Status: Not Authenticated. Smart Array will not control drive LEDs.
 Sanitize Erase Supported: False


 Array: B
 Interface Type: SATA
 Unused Space: 0 MB (0.0%)
 Used Space: 43.7 TB (100.0%)
 Status: Failed Physical Drive
 MultiDomain Status: OK
 Array Type: Data
 HP SSD Smart Path: disable

 Warning: One of the drives on this array have failed or has been removed.




 Logical Drive: 2
 Size: 38.2 TB
 Fault Tolerance: 5
 Heads: 255
 Sectors Per Track: 32
 Cylinders: 65535
 Strip Size: 256 KB
 Full Stripe Size: 1792 KB
 Status: Interim Recovery Mode
 MultiDomain Status: OK
 Caching: Enabled
 Parity Initialization Status: Initialization Failed
 Unique Identifier: 600508B1001CF94F84873C91FD89B549
 Disk Name: /dev/sdb
 Mount Points: None
 Logical Drive Label: 04DA1DD6PDNNF0ARH502MC546F
 Drive Type: Data
 LD Acceleration Method: Controller Cache

 physicaldrive 1I:2:1
 Port: 1I
 Box: 2
 Bay: 1
 Status: OK
 Drive Type: Data Drive
 Interface Type: SATA
 Size: 6001.1 GB
 Drive exposed to OS: False
 Native Block Size: 4096
 Rotational Speed: 7200
 Firmware Revision: APGNW7JH
 Serial Number: NAHN3UZY
 Model: ATA HGST HDN726060AL
 SATA NCQ Capable: True
 SATA NCQ Enabled: True
 Current Temperature (C): 37
 Maximum Temperature (C): 43
 PHY Count: 1
 PHY Transfer Rate: 6.0Gbps
 Drive Authentication Status: Not Authenticated. Smart Array will not control drive LEDs.
 Sanitize Erase Supported: False

 physicaldrive 1I:2:2
 Port: 1I
 Box: 2
 Bay: 2
 Status: OK
 Drive Type: Data Drive
 Interface Type: SATA
 Size: 6001.1 GB
 Drive exposed to OS: False
 Native Block Size: 4096
 Rotational Speed: 7200
 Firmware Revision: APGNT517
 Serial Number: NAHLKP0X
 Model: ATA HGST HDN726060AL
 SATA NCQ Capable: True
 SATA NCQ Enabled: True
 Current Temperature (C): 37
 Maximum Temperature (C): 56
 PHY Count: 1
 PHY Transfer Rate: 6.0Gbps
 Drive Authentication Status: Not Authenticated. Smart Array will not control drive LEDs.
 Sanitize Erase Supported: False

 physicaldrive 1I:2:3
 Port: 1I
 Box: 2
 Bay: 3
 Status: OK
 Drive Type: Data Drive
 Interface Type: SATA
 Size: 6001.1 GB
 Drive exposed to OS: False
 Native Block Size: 4096
 Rotational Speed: 7200
 Firmware Revision: T7MH
 Serial Number: NCH8E81Z
 Model: ATA HUS726060ALE610
 SATA NCQ Capable: True
 SATA NCQ Enabled: True
 Current Temperature (C): 33
 Maximum Temperature (C): 41
 PHY Count: 1
 PHY Transfer Rate: 6.0Gbps
 Drive Authentication Status: Not Authenticated. Smart Array will not control drive LEDs.
 Sanitize Erase Supported: False

 physicaldrive 1I:2:4
 Port: 1I
 Box: 2
 Bay: 4
 Status: OK
 Drive Type: Data Drive
 Interface Type: SATA
 Size: 6001.1 GB
 Drive exposed to OS: False
 Native Block Size: 4096
 Rotational Speed: 7200
 Firmware Revision: APGNW7JH
 Serial Number: NAHYMAUY
 Model: ATA HGST HDN726060AL
 SATA NCQ Capable: True
 SATA NCQ Enabled: True
 Current Temperature (C): 34
 Maximum Temperature (C): 41
 PHY Count: 1
 PHY Transfer Rate: 6.0Gbps
 Drive Authentication Status: Not Authenticated. Smart Array will not control drive LEDs.
 Sanitize Erase Supported: False

 physicaldrive 1I:2:5
 Port: 1I
 Box: 2
 Bay: 5
 Status: Failed
 Last Failure Reason: Write retries failed
 Drive Type: Data Drive
 Interface Type: SATA
 Size: 6001.1 GB
 Drive exposed to OS: False
 Native Block Size: 4096
 Rotational Speed: 7200
 Firmware Revision: T7MH
 Serial Number: K1H942MD
 Model: ATA HUS726060ALE610
 SATA NCQ Capable: True
 SATA NCQ Enabled: True
 Maximum Temperature (C): 43
 PHY Count: 1
 PHY Transfer Rate: 6.0Gbps
 Drive Authentication Status: Not Applicable
 Sanitize Erase Supported: False

 physicaldrive 1I:2:6
 Port: 1I
 Box: 2
 Bay: 6
 Status: OK
 Drive Type: Data Drive
 Interface Type: SATA
 Size: 6001.1 GB
 Drive exposed to OS: False
 Native Block Size: 4096
 Rotational Speed: 7200
 Firmware Revision: TDR2
 Serial Number: K8JM5TKN
 Model: ATA HUS726060ALE610
 SATA NCQ Capable: True
 SATA NCQ Enabled: True
 Current Temperature (C): 33
 Maximum Temperature (C): 38
 PHY Count: 1
 PHY Transfer Rate: 6.0Gbps
 Drive Authentication Status: Not Authenticated. Smart Array will not control drive LEDs.
 Sanitize Erase Supported: False

 physicaldrive 1I:2:7
 Port: 1I
 Box: 2
 Bay: 7
 Status: OK
 Drive Type: Data Drive
 Interface Type: SATA
 Size: 6001.1 GB
 Drive exposed to OS: False
 Native Block Size: 4096
 Rotational Speed: 7200
 Firmware Revision: APGNW7JH
 Serial Number: K8H9BW2N
 Model: ATA HGST HDN726060AL
 SATA NCQ Capable: True
 SATA NCQ Enabled: True
 Current Temperature (C): 34
 Maximum Temperature (C): 39
 PHY Count: 1
 PHY Transfer Rate: 6.0Gbps
 Drive Authentication Status: Not Authenticated. Smart Array will not control drive LEDs.
 Sanitize Erase Supported: False

 physicaldrive 1I:2:8
 Port: 1I
 Box: 2
 Bay: 8
 Status: OK
 Drive Type: Data Drive
 Interface Type: SATA
 Size: 6001.1 GB
 Drive exposed to OS: False
 Native Block Size: 4096
 Rotational Speed: 7200
 Firmware Revision: T7MH
 Serial Number: K1H623JD
 Model: ATA HUS726060ALE610
 SATA NCQ Capable: True
 SATA NCQ Enabled: True
 Current Temperature (C): 35
 Maximum Temperature (C): 40
 PHY Count: 1
 PHY Transfer Rate: 6.0Gbps
 Drive Authentication Status: Not Authenticated. Smart Array will not control drive LEDs.
 Sanitize Erase Supported: False

You probably have an heavily punctured array, which cause an early "planned death" of the replaced due to failed stripe reconstruction. You can read more information here and here

The solution is to backup, destroy the array, recreate it and restore from backup.

Next time avoid using a RAID5 array with such big drives. I strongly suggest using RAID6 or, even better, RAID10.

You should be using RAID6 with the size and types of disks in the system. However, some details about the server may be helpful.

Is this an HPE server, or are you just using an HPE controller?

These don't appear to be HPE drives or HPE drive carriers. That's a bad sign.

The hpssacli output you've provided would also show the reason for the disk failure. If you're not on an HPE server and there's a backplane issue or SATA timeouts (noticed you're on SATA disks), there's chance that you're getting false positives.

Example: (see the Last Failure Reason line):

 physicaldrive 2I:2:8
 Port: 2I
 Box: 2
 Bay: 8
 Status: Failed
 Last Failure Reason: Aborted Command
 Drive Type: Data Drive